Outbound™ IT Department – How can we help your business?
We do not consider ourselves as “Outsourced or Co-sourced” IT partners, we want to know as an extension to your business, as your “Virtual IT Department”. Outbound™ gives your business the support it needs to succeed and grow with timely and reliable managed services. Improve the agility and scalability of your IT to deliver the best possible service to your customers with our help. Rapid technical support lets you focus on what you do best while reducing client downtime.
Outbound™ is an extension of your IT department. And if you don’t have one, we can be yours!
It is very important to be at the heart of your business, to be part of your business and understand your challenges and goals, this is where we differ from the traditional “outsourced” model. We pride ourselves on knowing your business, your people and your teams and not be considered as an outsourcer.
Having first hand experience being a customer of many “outsourced” or “co-sourced” models we know the frustration of calling a support team that do not know you, your VIP’s, your teams or even your technology and application estate. Outbound™ is different and is disrupting this space by providing a true Virtual IT Department.
Here at Outbound™, companies can get the support and solutions they need to improve their operations – whether they are seeking a trusted technology partner, or an expert C-suite resource.
- Poor IT Support?
- Is your IT over-complicated and time-consuming to manage?
- Do you experience system downtime?
- Have you compromised or lost client and company data?
Outbound™ has been revolutionising the way businesses use their technology to gain true value from IT.
Outbound™ Managed IT Services
Fully Managed IT
Our Managed Services include regular maintenance to keep things running smoothly. If you require a managed service or outsourced IT team, we offer a number of defined solutions that can be customised according to your business needs, in-house capabilities, and budget.
We are passionate about solving problems, and we have extensive experience across all major vendors, products and technologies to provide efficient solutions.
Network Administration & Maintenance
Office 365, G-Suite and Salesforce Backup
Professional Managed Service
Outbound™ Consultants can provide suggestions to prevent costly losses caused by ill-informed vendor purchase decisions or system design and architecture strategies. We frequently work with businesses to find the best solutions and offer expert advice.
Migration to the cloud of a whole system can be difficult and beyond the capabilities of small businesses. Outbound™ Professional services can step in and take care of the whole process. Businesses of all sizes can benefit from transferring data to the cloud, which is often cheaper than onsite storage. Scalability, seamless integration, networking and security improvements are a few of the ways that our cloud services can help businesses – whether cloud, hybrid or on-site.
The process of deploying new hardware or software can be complicated, involving many moving parts. Our Professional Services bring in the experts to take care of these rollouts. By installing and configuring new solutions, we can help businesses move efficiently and avoid unnecessary snags during the transition.
Some issues are beyond the abilities of an in-house team. If an issue exceeds your capabilities, professional services can step in and help. You can utilise Outbound’s™ Professional Services on an on-demand basis as tech support.
Our customers are at the heart of everything we do, they rely on us for reliable, fast, secure and professional service. We are a trusted advisor for a wide spectrum of industries in the UK public and private sector, and clients across multiple industries vouch for our customer-first mindset. As Microsoft Partners, with multiple industry accolades and certifications, Outbound™ is trusted for the quality of our service because operational excellence underpins everything we do.
“Outbound™ stood out from the start because of how professional they looked and sounded. The website was great, and we received several phone calls that proved to be very helpful. I had thought we only needed someone to “fix” things, but we have advanced far beyond my expectations. I would absolutely recommend Outbound™ – they were transparent from the start, and they met all our needs.”
– Outbound™ UK Client