Network & Telephony – Innovative features that make daily communication easier

Regardless of where you are in the world, your customers expect you to be contactable, responsive, and capable of delivering your best levels of service. Outbound™ assists clients with network and telephony upgrades that go beyond installing systems. When selecting and recommending products, availability and resilience are key considerations. Our goal is to keep our clients productive and efficient.

Stay connected with a modern calling solution

Microsoft Teams and Zoom are two of the most popular cloud-based telephony systems available today. These leading partners offer robust, reliable remote meeting solutions for team collaboration and communication.

Microsoft Teams is Microsoft’s all-encompassing workstream collaboration plus unified communications platform – combining meetings, chats, calls, and file sharing with the Office 365 application stack to bring everyone together in a shared workspace. The right cloud-based telephony solution will depend on your specific business needs. For your budgeting convenience, both telephony solutions are priced on a monthly or annual basis per person. The telecommunication experts at Outbound™ will ensure that you can make an informed choice for your business.

Product Focus

Microsoft Teams Cloud Phone Platform

As a Microsoft Silver partner, we offer cloud-based telephony systems to streamline your business communications and grow with your business.Stay connected with voice and video calling using Microsoft Teams Phone on your computer, tablet, mobile device, or desk phone. You can now make calls to any landline or mobile number, directly from your Teams app.

Using a Microsoft Teams phone system, you can connect your telecom services to Microsoft Teams, call people outside your Microsoft 365 business domain, and make and receive phone calls on any internet-connected device. This system displays your business phone number, provides insight into incoming calls, and offers a host of other great features – such as auto attendant, intelligent routing, voicemail, unified communications, and call queuing. This is also available on all mobile platforms and with an extensive range of physical desk-based phones
and conference phones.

Conferencing

Meet using audio and video conferencing. Bring everyone together with an enterprise voice or video call conference. Add flexibility to meetings with a dial-in number.

Call Management

Easily manage cloud phone calls. Maintain control with do not disturb, reverse number lookup, voicemail, and delegation.

Direct Routing

Use your own telecom provider. Make calls using your existing telecommunications operator with Teams Phone.

Call Queues

Customize the incoming call experience. Create custom greetings, play music for callers on hold, and set up shared voicemail.

Contact Centre Integration

Bring your own contact centre solution. Integrate Microsoft Teams business voice calling with your contact centre operations software.

Auto Attendant

Easily answer and route calls. Set parameters based on time zone, language, or availability for answering and routing calls automatically.
What are the benefits of a Microsoft Teams phone system?

Fast and Easy Deployment
Whether you are migrating from your existing telephony platform or integrating your existing telephony platform with Teams, we can help with the transition, training, and configuration.The platform can be consolidated into your standard Microsoft billing and licensing arrangements with built-in UK and International dialling plans including hosting your own audio-conferencing facilities.

Efficient & Affordable
Teams is a great alternative to traditional, in-house business phone systems, which can be expensive and difficult to maintain. In Microsoft Teams, voice calls are made over the internet, rather than using copper-based telephone lines. The call management features and a wealth of business benefits make it a cost-effective, reliable, scalable solution.

Collaboration
In addition to instant messaging and cloud-based file storage, this solution provides the full collaborative capabilities to your business. With a single platform, your teams can manage all of their daily activities in one place.

What licenses do I need for Teams calling?
To make or receive phone calls to or from external phone numbers in Microsoft Teams, your business will need a Microsoft 365 Business Voice license. The license will provide you with access to all the features you need to make or receive calls, host video conferences, and more.

“I have been using Outbound™ for a number of years now. The team are incredible. Highly professional and easy to deal with.

Outbound™ always considers the needs of my organisation. I highly recommend the team at Outbound™.”

– Outbound™ Client

“The scale and capacity of Teams is a critical part of a business’s ability to successfully work through COVID-19.”

– Outbound™ Teams Experts

Our Partners

Working with leading providers, we give you the best in network solutions both on-premise and cloud (VoIP) phone solutions. Our telephony solutions are for small, medium, and enterprise businesses.

  • Cisco Webex Calling
  • Fuze
  • Google Voice
  • Mitel Networks
  • Nextiva
  • RingCentral
  • Vonage
  • 8×8
  • Dialpad

Other Services

Tender-as-a-service

Our company’s unique offering is that we can not only provide a tender as-a-service in unified communications or telephony – we also offer technology solutions for all your business needs. Using our targeted online RFI template, simply complete the form, click ‘Submit’, and wait for 10 responses. Your tender time and effort will be significantly reduced.

Network Solutions

Add on our network solutions for a complete, turnkey solution for your business.
We can provide your fixed network circuits, broadband, leased lines and wide area networks from a core set of partner-only providers with competitive pricing and service level agreements.

Would you like an exploratory discussion with an Outbound™ Telephony & Netowork Expert?

Build a pathway to technical excellence.

No cost and no obligation. For more information on these services please get in touch, call or email us sales@outboundsolutions.co.uk